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    Step 1

    Bring your debit card and cash to a participating merchant like Walmart, CVS, 7-Eleven, Walgreens.

    Step 2

    Tell the clerk you’d like to load cash ($20 minimum) to your T-Mobile MONEY debit card with Green Dot, VanillaDirect, or MoneyGram.

    Step 3

    Participating merchants charge a fee, in most cases less than $5 per deposit. Fees may exceed this amount and vary by location. We do not set or benefit from fees collected.

    Got questions?

    How much does it cost to add cash to my T-Mobile MONEY debit card?

    Participating merchants charge a fee, in most cases less than $5 per deposit. Fees may exceed this amount and vary by location. We do not set or benefit from fees collected. 

    How much cash can be added directly to my debit card at the register?

    At most locations you can add any amount from $20 to $500 per day; however, there are a few exceptions. MoneyGram accepts cash deposits from $20 - $999 and Walmart accepts cash deposits from $20 - $1,000.

    Is there a limit to the number of cash deposits I can make?

    There may be. Participating merchants independently set limits, if they have them. Please contact a participating merchant to learn more.

    Find a location:

    In your T-Mobile MONEY app, go to 'Add money', then select 'Deposit cash'

    On the T-Mobile MONEY website, visit: https://www.t-mobilemoney.com/en/features/deposit-cash-locations.html.

    Where do I go to deposit cash in my T-Mobile MONEY account?

    Use the T-Mobile MONEY app or website to find a location closest to you – there are 65,000+ participating merchants nationwide. 

    Find a location: 

    In your T-Mobile MONEY app, go to 'Add money', then select 'Deposit cash'. 

    On the T-Mobile MONEY website, visit: https://www.t-mobilemoney.com/en/features/deposit-cash-locations.html.

    Can I get T-Mobile MONEY banking support, or deposit cash, at a T-Mobile store location?

    No. We have partnered with BM Technologies (BMTX) - a leading digital banking platform, for all banking services including support and deposits. As a result, we aren't able to offer support at T-Mobile store locations. 

    Depositing cash: 

    While you cannot deposit cash at a T-Mobile store location or into an ATM, there are several ways to deposit cash in your T-Mobile MONEY account. Check out 'How do I add cash to my T-Mobile MONEY account?' to learn more. 

    Banking support: 

    A distinct banking customer service team of T-Mobile MONEY Specialists, managed by our partner, will handle all T-Mobile MONEY account inquiries except for user ID and password-related inquiries, which can be handled by T-Mobile Care. 

    To connect with a T-Mobile MONEY Specialist for bilingual support via phone 8AM-12AM ET, 365 days a year, please call 866-686-9358 or dial **MONEY from your T-Mobile device. If you're calling from outside of the United States, please dial 414-751-6700. You can also contact a T-Mobile MONEY Specialist for help 8AM-12AM ET, 365 days a year via secure message in the 'Support' area of your T-Mobile MONEY app. 

    T-Mobile MONEY is powered by BMTX, accounts provided by Customers Bank, Member FDIC. 

    How do I add cash to my T-Mobile MONEY account(s)?

    You may convert your cash in several ways.

    To add to your Checking Account:

    Bring your debit card and cash to a participating merchant like Walmart, CVS, 7-Eleven, Walgreens. Tell the clerk you’d like to load cash ($20 minimum) to your T-Mobile MONEY debit card with rePower, VanillaDirect, or MoneyGram. Participating merchants charge a fee, in most cases less than $5 per deposit. Fees may exceed this amount and vary by location. We do not set or benefit from fees collected. Find a location here.

    To add to your Checking or Savings Account:

    1.  Get a money order*, made out to yourself using your legal name, from a retailer or the USPS (you may incur a small fee) and then deposit the money order using the mobile check deposit feature (daily limit of $3,000.00) in your T-Mobile MONEY mobile app.

    2.  Ask another bank for a cashier’s check, made out to yourself using your legal name (you may incur a small fee) and then deposit the cashier’s check using the mobile check deposit feature (daily limit of $3,000.00) in your T-Mobile MONEY mobile app.

    3.  Make a deposit at another bank and then do an external transfer in using your T-Mobile MONEY mobile app or web app to electronically transfer the funds. Your bank may allow you to initiate a transfer to your account here. Alternatively, you can initiate a withdraw from your other bank using our system. However, there are limits on how much you can transfer if you initiate such a transfer through your T-Mobile MONEY account.

    *Money Order Deposits: Money orders are subject to applicable funds availability schedules which do not include same day availability. Some money orders may be ineligible for mobile or remote deposit. Please refer to the money order for details.

    Note: Deposited items may occasionally reject.  Please refer to the FAQ “What if my deposit is rejected?” for more details.